{"id":695,"date":"2022-06-03T23:02:26","date_gmt":"2022-06-03T23:02:26","guid":{"rendered":"https:\/\/villagraca.pt\/?page_id=695"},"modified":"2022-06-28T21:16:01","modified_gmt":"2022-06-28T21:16:01","slug":"termes-et-conditions","status":"publish","type":"page","link":"https:\/\/villagraca.pt\/fr\/termes-et-conditions\/","title":{"rendered":"Termes et Conditions"},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][divider line_type=\u00a0\u00bbNo Line\u00a0\u00bb custom_height=\u00a0\u00bb100″][vc_column_text]\n
\n

Conditions g\u00e9n\u00e9rales de r\u00e9servation<\/strong><\/p>\n

 <\/p>\n

1-INTRODUCTION<\/strong><\/p>\n

Les conditions g\u00e9n\u00e9rales de r\u00e9servation sont expliqu\u00e9es dans le document pr\u00e9sent\u00e9 ici et ont pour objet de r\u00e9glementer les conditions d’achat des services de pr\u00e9-r\u00e9servation et de r\u00e9servation en ligne (ci-apr\u00e8s \u00a0\u00bb pr\u00e9-r\u00e9servation \u00a0\u00bb et \u00a0\u00bb r\u00e9servation en ligne \u00a0\u00bb ou \u00a0\u00bb services \u00ab\u00a0) du Villa Gra\u00e7a – Hostels & Apartments<\/strong> par les utilisateurs et les usagers, \u00e9tant pr\u00e9cis\u00e9 que le terme \u00ab\u00a0utilisateur\u00a0\u00bb ou \u00ab\u00a0usager\u00a0\u00bb sera utilis\u00e9 pour d\u00e9signer les personnes physiques et\/ou morales qui, pour quelque raison que ce soit, acc\u00e8dent au site web. www.villagraca.pt.<\/a><\/p>\n

 <\/p>\n

Villa Gra\u00e7a – Hostels & Apartments<\/strong> est une entreprise touristique :<\/p>\n

D\u00e9signation<\/strong>: IIFPG – Sociedade de Investimentos, Lda.
\nAdresse du si\u00e8ge social<\/strong>: Rua Dr. Hil\u00e1rio Barreiro Nunes, Lote 50A, Armaz\u00e9m 1, Zona Industrial de Santar\u00e9m, 2005-002 Santar\u00e9m
\nNIF<\/strong>:514 669 845
\nT\u00e9l\u00e9phone<\/strong>: 243 323 934
\nCourriel<\/strong>: geral@villagraca.pt<\/a><\/p>\n

 <\/p>\n

2-UTILISATION DE LA VILLA GRA\u00c7A – SERVICES DE R\u00c9SERVATION EN LIGNE D’AUBERGES ET D’APPARTEMENTS<\/strong><\/p>\n

2.1 – Services de r\u00e9servation en ligne<\/strong><\/p>\n

a) Les services de r\u00e9servation en ligne permettent \u00e0 l’utilisateur d’effectuer une r\u00e9servation pour un s\u00e9jour dans un h\u00e9bergement local, ou Auberge de jeunesse<\/em> en Villa Gra\u00e7a – Auberges et appartements. <\/strong>En utilisant les services de r\u00e9servation en ligne, l’utilisateur accepte la validit\u00e9 de chacune des conditions g\u00e9n\u00e9rales, qui sont consid\u00e9r\u00e9es comme automatiquement int\u00e9gr\u00e9es au contrat conclu avec l’IIFPG. Ce contrat ne sera pas transcrit par \u00e9crit, sauf si l’utilisateur en fait la demande. Ce document explique les articles du contrat.<\/p>\n

b) Utilisation du service de r\u00e9servation en ligne : Lorsque vous effectuez la r\u00e9servation en ligne, vous recevez, dans les 24 heures, un e-mail de confirmation de la r\u00e9servation qui comprendra la confirmation que la demande de r\u00e9servation est en cours de confirmation. Apr\u00e8s avoir valid\u00e9 la r\u00e9servation, l’utilisateur recevra un e-mail avec la confirmation de la r\u00e9servation, l’e-mail \u00e9tant lui-m\u00eame le document qui sert de preuve de la r\u00e9servation. La r\u00e9servation est valid\u00e9e \u00e0 l’aide des donn\u00e9es de la carte de cr\u00e9dit, \u00e0 savoir : le num\u00e9ro de la carte, la date d’expiration et le code de s\u00e9curit\u00e9. Ce code se trouve au dos de la carte, apr\u00e8s la signature.<\/p>\n

En cas d’utilisation d’une carte de cr\u00e9dit, le nom figurant sur la carte doit correspondre au nom du client, et la m\u00eame chose sera demand\u00e9e au moment de l’enregistrement pour v\u00e9rifier si les donn\u00e9es fournies sont correctes. Le titulaire de la carte de cr\u00e9dit doit \u00eatre pr\u00e9sent.<\/p>\n

c) Garantie : La r\u00e9servation sera confirm\u00e9e et garantie lors de l’utilisation de la carte de cr\u00e9dit. Si le client ne se pr\u00e9sente pas le jour pr\u00e9vu sans pr\u00e9avis, la totalit\u00e9 de la r\u00e9servation sera factur\u00e9e (s\u00e9jour avec taxes incluses).<\/p>\n

d) Annulation de la r\u00e9servation : L’annulation de la r\u00e9servation peut \u00eatre effectu\u00e9e par le client sans frais d’annulation, \u00e0 condition qu’elle soit faite \u00e0 l’avance, jusqu’\u00e0 5 jours avant le jour de l’arriv\u00e9e. Apr\u00e8s cette p\u00e9riode, \u00e0 titre de compensation \u00e9quivalente, Villa Gra\u00e7a – Hostels & Apartments<\/strong> facturera des frais d’annulation \u00e9quivalents au co\u00fbt de la r\u00e9servation (taxes comprises).<\/p>\n

La pr\u00e9sente clause n’est pas valable pour les r\u00e9servations effectu\u00e9es \u00e0 des tarifs promotionnels\/sp\u00e9ciaux, les conditions sp\u00e9cifiques respectives \u00e9tant appliqu\u00e9es.<\/p>\n

Heures d’ouverture Villa Gra\u00e7a – Auberges de Jeunesse et Appartements :<\/strong><\/p>\n

– Arriv\u00e9e : de 15h00 \u00e0 20h00<\/strong><\/p>\n

– D\u00e9part : jusqu’\u00e0 11 heures<\/strong><\/p>\n

e) Politique relative aux enfants et aux nourrissons : Les clients \u00e2g\u00e9s de 3 ans et plus et jusqu’\u00e0 12 ans sont consid\u00e9r\u00e9s comme des enfants et les clients de moins de 3 ans sont consid\u00e9r\u00e9s comme des b\u00e9b\u00e9s.<\/p>\n

La politique tarifaire pour les enfants (jusqu’\u00e0 12 ans) est la m\u00eame que pour les adultes.<\/p>\n

En ce qui concerne la politique de prix pour les enfants en bas \u00e2ge (moins de 3 ans) : il n’y aura pas de frais pour le s\u00e9jour.<\/p>\n

f) Politique relative aux mineurs : les mineurs doivent \u00eatre accompagn\u00e9s par des tuteurs d\u00fbment autoris\u00e9s, et Villa Gra\u00e7a – Hostels & Apartments <\/strong>peut exiger des documents pour prouver et identifier les adultes en tant que tuteurs autoris\u00e9s.<\/p>\n

g) Prix par appartement dans un logement local, par lit d’auberge ou par chambre d’auberge et par nuit.<\/p>\n

Les prix et la p\u00e9riode de s\u00e9jour sont valables s’ils sont d\u00e9clar\u00e9s par \u00e9crit, et Villa Gra\u00e7a – Hostels & Apartments <\/strong>peut modifier les prix sans pr\u00e9avis, chaque fois qu’il y a des raisons justifiables pour cela.<\/p>\n

Les prix avec taxes se r\u00e9f\u00e9rant \u00e0 la r\u00e9servation seront communiqu\u00e9s dans le processus d’ex\u00e9cution de la r\u00e9servation.<\/p>\n

h) Au moment de la r\u00e9servation, les utilisateurs ont acc\u00e8s au prix de la r\u00e9servation avec TVA, selon le taux applicable \u00e0 ce moment-l\u00e0.<\/p>\n

Il convient de noter que si la valeur de la r\u00e9servation change entre la date de la r\u00e9servation et la date \u00e0 laquelle les services sont rendus, et qu’il y a une oscillation de la valeur initialement factur\u00e9e, conform\u00e9ment \u00e0 la r\u00e9glementation applicable, le prix applicable doit correspondre au prix en vigueur au moment o\u00f9 le service est rendu, m\u00eame si cela entra\u00eene une augmentation du prix final indiqu\u00e9 lors du processus de r\u00e9servation.<\/p>\n

2.3-Utilisation des services par l’invit\u00e9<\/strong><\/p>\n

L’invit\u00e9 s’engage \u00e0 utiliser les services en conformit\u00e9 avec :<\/p>\n

– la loi ;
\n– les normes morales ;
\n– l’ordre public ;
\n– les dispositions du pr\u00e9sent document.<\/p>\n

Ainsi, l’invit\u00e9 ne peut pas utiliser les services \u00e0 des fins et effets illicites et\/ou contraires \u00e0 ce qui est \u00e9tabli dans le pr\u00e9sent document et qui pourraient porter atteinte aux services et \u00e0 l’image de Villa Gra\u00e7a – Hostels & Apartments.<\/strong><\/p>\n

2.4 – Modification des conditions et des services fournis<\/strong><\/p>\n

Villa Gra\u00e7a – Hostels & Apartments <\/strong>peut modifier unilat\u00e9ralement les services fournis ou les conditions initialement indiqu\u00e9es, au b\u00e9n\u00e9fice des clients. Les clients peuvent \u00e9galement faire des suggestions de changements en envoyant un e-mail \u00e0 geral@villagraca.pt<\/a>.<\/p>\n

 <\/p>\n

 <\/p>\n

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